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Computer telephony integration
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711	211 Works For Your NonproFIt Organization Beneﬁts for your Organization Help for helpers 211 is a great resource for your staff. Many 211 calls come from humanservice professionals who call to get information to help Add to Reading List Source URL: 211bayarea.org Language: English - Date: 2010-10-25 18:53:22 Episcopal Community Services of San Francisco HealthLinkBC Call centre Computer telephony integration Telephony
712	Sales and Service Contact List The Co-operators/Green Shield Sales & Service Contact Sheet for O.F.C.M.H.A.P. June 2004 Add to Reading List Source URL: www.ofcmhap.on.ca Language: English - Date: 2011-10-07 16:04:20 Call centre Computer telephony integration Telephony Toll-free telephone number Electronic engineering Fax Service Technology Marketing Business
713	Volunteer Positions in CIL Add to Reading List Source URL: crisisclinic.org Language: English - Date: 2013-03-18 17:16:00 Quality assurance 2-1-1 Call centre Computer telephony integration Telephony
714	The California Call Center Solution Add to Reading List Source URL: www.wicsec.org Language: English - Date: 2014-04-08 19:13:45 Computer telephony integration Telephone numbers Call centre Toll-free telephone number Telephony Electronic engineering Interactive voice response
715	Microsoft Word - Minacs_BCSA.doc Add to Reading List Source URL: www.unemployedhelp.on.ca Language: English - Date: 2014-07-15 10:44:19 Emergency Telephony Call centre Computer telephony integration
716	Automatic Call Distribution (ACD) Login Procedure Action Response 1. Ensure that the telephone set is in Add to Reading List Source URL: www.isdtraining.alabama.gov Language: English - Date: 2007-08-21 14:55:02 Automatic call distributor The Queue Auto dialer Electronics Virtual queue Computer telephony integration Telephone exchanges Dial tone
717	Call Center Data Checklist PURPOSE Call center data are useful to evaluate the advisory response and the information provided to customers. DIRECTIONS Identify types of data available in the water system customer servi Add to Reading List Source URL: www.cdc.gov Language: English - Date: 2013-04-11 16:42:18 Electronics Call centre Caller ID Teletraffic Interactive voice response Screen pop Telephony Electronic engineering Computer telephony integration
718	Microsoft Word[removed]Alaska Introduces Virtual Contact Center Technology Add to Reading List Source URL: labor.alaska.gov Language: English - Date: 2011-02-18 16:20:26 Call centre Telephony Unemployment benefits Unemployment Alaska Permanent Fund Socioeconomics Economics Computer telephony integration
719	Call Center Data Collection Framework PURPOSE This data framework provides an example of how to apply call center or customer service (CS) data to an evaluation. The framework provides a more complete data set and inclu Add to Reading List Source URL: www.cdc.gov Language: English - Date: 2013-04-11 15:29:40 TE Data Electronic engineering Electronics Telephony Call centre Computer telephony integration
720	Apogee Suite™ HAS YOUR BUSINESS IN MIND Flexible IT Solutions for your Business Needs APOGEE SUITE™ INTEGRATION SOLUTIONS INTEGRATION SOLUTIONS Add to Reading List Source URL: www.tejastech.net Language: English - Date: 2009-04-27 18:44:35 Videotelephony Voice over IP Business telephone system Computer telephony integration Asterisk VoIP phone Voice-mail Caller ID Interactive voice response Telephony Electronic engineering Software

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